Can my husband help instead of a third crew member?
It is not our preference to have customers or their friends/families assisting as we cannot permit anyone onto the truck that is not an employee of our company for insurance reasons. Also, if any damages occur, it is difficult for us to accept any responsibility for them, as it is difficult to determine if it was us or one of the customer-supplied helpers. However, there are ways that customers can help out to make things go quicker. One way is to take apart and/or reassemble furniture; another is to take the boxes to where they belong in the house so we can just place them in the front room which makes things go quicker and saves you money. However, please note that if this help is offered, we cannot take responsibility for any damage that may be caused to the floors, walls, or furniture.