Why do you charge travel time?
Travel time is standard in the moving industry, and it is there to cover the cost of paying our employees from the time they show up to work, to the time they leave work at the end of the day. It is pretty common in virtually every industry to charge a fee to dispatch a service crew, whether it’s a plumber or electrician, and it’s no different in moving. There is a cost in creating each appointment, and transporting the moving truck and crew to your location, and in our industry it is commonly referred to as a “trip fee” or “travel time” instead of “service fee”. Some companies adjust their pricing to eliminate this, but rest assured it is showing up somewhere in the price.